Frequently asked questions

What is Fire Dept. Club how does it work?

Fire Dept. Club is a firefighter t-shirt subscription service that delivers premium quality shirts designed exclusively for the fire service. Simply join a subscription, then sit back and let fresh, American firehouse t-shirts show up at your door every month.

When will I receive my shirt?

Your Fire Dept Club tee is typically delivered around the 15th of each month. Keep in mind that holidays and weekends can occasionally affect shipping timelines, so delivery dates may vary slightly. Once your shirt is on its way, you'll automatically receive an email with tracking information so you can follow it right to your doorstep. Stay tuned to your inbox!

How much does it cost to join?

Membership is just $29.99 per month. You will get a fresh, premium American firehouse tee delivered straight to your door every single month.

Shipping cost is free to main 48 United States. All other shipping will be charged at current rates.

What shirt options do you offer?

We currently offer two premium shirt styles, each built with quality and comfort in mind:

The Classic
A heavy-duty 6 oz., 100% pre-shrunk cotton tee with a normal fit and solid weight — perfect for those who like a traditional, reliable shirt that can take a beating.

  • S - Length 28" | Width 18"
  • M - Length 29" | Width 20"
  • L - Length 30" | Width 22"
  • XL - Length 31" | Width 24"
  • 2XL - Length 32" | Width 26"
  • 3XL - Length 33" | Width 28"
  • 4XL - Length 34" | Width 30"

The Workhorse
Made from airlume combed and ring-spun cotton (solid colors) or a cotton/polyester blend (heather colors), this shirt features a slightly tapered fit with a longer hem. Incredibly soft and lightweight — ideal for all-day wear on or off duty.

  • S - Length 28" | Width 19"
  • M - Length 29" | Width 20.5"
  • L - Length 30" | Width 22"
  • XL - Length 31" | Width 24"
  • 2XL - Length 32" | Width 26"
  • 3XL - Length 33" | Width 28"
  • 4XL - Length 34" | Width 30"

Can I cancel my subscription?

We like to keep things simple. You're never locked in and can cancel your Fire Dept Club membership at any time with just a few clicks. Just keep in mind that subscriptions renew on the 1st of every month, so if you need to make any changes, be sure to do it before your next billing date.

When am I charged?

When you join Fire Dept Club, your first charge happens on the day you sign up — consider it your official initiation into the club! After that, billing runs on the 1st of each month.

What type of fabric do you use?

Every Fire Dept Club tee is crafted from a 100% pure cotton or a premium 60/40 blend of combed, ring-spun cotton and polyester. That means you're getting a shirt that's soft and comfortable enough for off-duty relaxation, yet durable enough to hold up wash after wash. Built to last — just like the people who wear them.

Will my shirt shrink?

Our shirts are built tough — just like the men and women who wear them. Every Fire Dept Club tee is pre-shrunk, so you can throw it in the wash without worrying about it coming out a size smaller. What you receive is what you keep, fit and all.

Manage my membership?

Managing your Fire Dept Club membership is quick and easy through your online account. Here's how to get started:

  1. New to the club? If this is your first time, you'll need to create an account. Simply click "Create an Account," fill in your details, and you'll be good to go in minutes.
  2. Already have an account? Head over to the Account Login page, sign in, and you'll have full access to manage your membership, update your size, and make any changes you need.

Once you're logged in, everything is in your hands — just the way it should be.

What if i choose the wrong size?

We get it — ordering clothes online can feel like a guessing game. If your Fire Dept Club tee isn't fitting the way you'd like, don't sweat it. Start by logging into your account and updating your size preference so future shipments are spot on. Then reach out to our team via email and if it's your first shirt with us, we'll make it right by sending you a replacement in the correct size. No drama, no hassle — just the perfect fit.

How do I change my shirt size?

Need to switch things up? Follow these steps in order to swap your product or size without missing a shipment.

Step 1 — Add Your New Product or Size:

  1. Log into your account (see "How do I manage my subscription?" above)
  2. From your dashboard, click "Account Details" then "Order History"
  3. Click "Manage Your Membership"
  4. Click "Back to Store" and select the new product and size you'd like
  5. Click "Add to Existing Membership" to lock it in

Step 2 — Remove Your Old Product or Size:

  1. From the "Your Subscriptions" page, click the "Manage" link on the right side
  2. Select "Product Qty"
  3. Find the product you're replacing and click the trash can icon to remove it
  4. Hit the "Update" button in the bottom right corner to save your changes

⚠️ Important: Size and product changes only apply to future orders. Once you've been charged for the current month, your order is locked in. If you haven't received a tracking email yet, there's still a chance we can help — reach out to us through our Contact page right away and we'll do everything we can to make the adjustment before your shirt ships!

How do I change my address?

Moved to a new station or a new home? No problem! Here's how to update your address in just a few simple steps:

  1. Log into your account and navigate to your membership dashboard where you'll find your Account Details and Order History.
  2. Click "Manage Your Membership" on the left side of the page. This will bring up your membership overview.
  3. Click "Manage" on the right side, which will open a dropdown menu. From there, select "Update Address" and enter your new shipping or billing information.
  4. Don't forget to hit "Update" in the bottom right corner to save your changes before leaving the page.

That's it — your next shipment will be headed to the right place!


Keep in mind that any size updates made to your account will only apply to future orders going forward. Once your payment has been processed, your size is locked in for that month's shipment. However, if you've been charged and your order hasn't shipped yet — meaning you haven't received a tracking email — there's still time! Reach out to us through our Contact page with your new size and we'll do our best to make the adjustment before your shirt heads out the door. The sooner you contact us, the better!